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About Us

Hunter-Ross, LLC is a business advisory based in Victor, New York, specializing in employee engagement, workforce analytics, leadership and culture improvement consulting, talent acquisition and executive search.  We are a Predictive Index Certified Partner, Qualtrics EX Partner and PI Master Training Center.  We help companies achieve best-in-class engagement performance through a unique blend of analytics, organizational consulting, employee development and talent acquisition.

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(585) 381-5555

600 Fishers Station Drive

Suite 122

Victor, NY  14564

Massage Envy Spa - Predictive Index Case Study

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THE OPPORTUNITY

With rapid growth, a franchise model, and a business entirely dependent on customer service, Massage Envy Spa needed to strike a balance between moving quickly to meet hiring needs and achieving a strong job fit for each of the key positions. New Chief Learning Officer, Susan Landgraf, was tasked with building a corporate training team and putting in place a method for franchisees to identify and hire the right employees for their business model, quickly.